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To ensure delivery by New Year’s Eve, orders must be placed by 11:59 PM EST (8:59 PM PST) on Friday, December 27th. Orders placed between December 21st and December 27th will ship on Monday, December 30th, via UPS Next Day Air, arriving on Tuesday, December 31st. Regular shipping will resume on Monday, January 6th, with shipments going out Monday, Tuesday, and Wednesday for all orders placed after 12/27.
To ensure delivery by New Year’s Eve, orders must be placed by 11:59 PM EST (8:59 PM PST) on Friday, December 27th. Orders placed between December 21st and December 27th will ship on Monday, December 30th, via UPS Next Day Air, arriving on Tuesday, December 31st. Regular shipping will resume on Monday, January 6th, with shipments going out Monday, Tuesday, and Wednesday for all orders placed after 12/27.

Customer Support

We're here to help! We take customer service very seriously and want to make sure our customers are always happy. If you have any questions or concerns here is how you can reach us:

Please fill out the form below and a PrimeFish Experience Manager will be in contact as soon as possible.

You can also use our live chat feature by clicking the chat icon in the bottom right hand corner of our site. There you will be able to track your order(s), request an order cancelation, report any issues you may have or talk to someone from our team.