We pride ourselves in providing unparalleled support and value to our customers. Our dedicated customer experience team will ensure that your journey with us is nothing short of exceptional.
For assistance with any issues regarding your order after delivery, please file a claim. Our team will promptly respond to address your concerns. Please note claims must be filed within 12 hours from delivery and are only for orders that have been delivered and received. Claim forms will not be honored if they are not completed in full with the requested details. See our Seafood Safety Guidelines
If you have any general questions or concerns please see our Frequently Asked Questions or email our customer experience team at contact@getprimefish.com and they will be in contact as soon as possible.
Click below to track existing orders.
