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To ensure delivery by New Year’s Eve, orders must be placed by 11:59 PM EST (8:59 PM PST) on Friday, December 27th. Orders placed between December 21st and December 27th will ship on Monday, December 30th, via UPS Next Day Air, arriving on Tuesday, December 31st. Regular shipping will resume on Monday, January 6th, with shipments going out Monday, Tuesday, and Wednesday for all orders placed after 12/27.
To ensure delivery by New Year’s Eve, orders must be placed by 11:59 PM EST (8:59 PM PST) on Friday, December 27th. Orders placed between December 21st and December 27th will ship on Monday, December 30th, via UPS Next Day Air, arriving on Tuesday, December 31st. Regular shipping will resume on Monday, January 6th, with shipments going out Monday, Tuesday, and Wednesday for all orders placed after 12/27.

Seafood Safety Guidelines

General Guidelines:

  1. Storage: Store frozen seafood in your freezer until ready to use.
  2. Thawing Frozen Seafood: Thaw frozen seafood in the refrigerator overnight. For quicker thawing, place the seafood in a sealed plastic bag and immerse it in cold water, changing the water every 30 minutes. Do not thaw seafood at room temperature.
  3. Cross-Contamination: Prevent cross-contamination by using separate cutting boards and utensils for seafood and other foods. Wash your hands, utensils, and surfaces thoroughly with soap and water after handling seafood.
  4. Cooking Temperatures: Cook seafood thoroughly. Most seafood should be cooked to an internal temperature of 145°F (63°C).
  5. Allergy Warning: Be aware of potential allergic reactions. Seafood is a common allergen, so it is important to be mindful when preparing and serving it, especially to guests.
  6. Raw Consumption: Consuming raw or undercooked seafood, such as in sushi or sashimi, carries an increased risk of foodborne illness.

What to Do if Your Seafood Arrives Thawed:

Check the Temperature: Upon receiving your seafood delivery, immediately check the temperature using a food thermometer to ensure accuracy.

  • Safe Temperature: If the seafood is at or below 40°F (4°C), it is safe to refreeze or refrigerate.
  • Cold to the Touch: If the seafood is partially thawed but remains cold to the touch (at or below 40°F), it is safe to refreeze.

Partially Thawed Seafood:

  • Cold and Firm: If the seafood is still cold and firm, you can safely refreeze it.
  • Softened but Cold: If the seafood is softened but still cold, it's safe to refrigerate and consume within 1-2 days.
  1. Fully Thawed Seafood:
  • Above 40°F: If the seafood arrives fully thawed and is above 40°F (4°C), do not consume it. Please file a claim immediately for assistance.

File a Claim: If you find that your seafood is fully thawed or exceeds the safe temperature of 40°F, file a claim immediately through our website for assistance. Follow the instructions provided in our Seafood Safety Guidelines.

If you have any questions please contact us.