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Due to high demand, Summer Sale orders will ship within 14 days from when your order is placed. For time-sensitive orders, please reply to your order confirmation email and let us know your preferred delivery date.
Due to high demand, Summer Sale orders will ship within 14 days from when your order is placed. For time-sensitive orders, please reply to your order confirmation email and let us know your preferred delivery date.

Seafood Safety Guidelines

General Guidelines:

  1. Storage: Store frozen seafood in your freezer until ready to use.
  2. Thawing Frozen Seafood: Thaw frozen seafood in the refrigerator overnight outside of the packaging. Do not thaw seafood at room temperature.
  3. Cross-Contamination: Prevent cross-contamination by using separate cutting boards and utensils for seafood and other foods. Wash your hands, utensils, and surfaces thoroughly with soap and water after handling seafood.
  4. Cooking Temperatures: Cook seafood thoroughly. Most seafood should be cooked to an internal temperature of 145°F (63°C).
  5. Allergy Warning: Be aware of potential allergic reactions. Seafood is a common allergen, so it is important to be mindful when preparing and serving it, especially to guests.
  6. Raw Consumption: Consuming raw or undercooked seafood, such as in sushi or sashimi, carries an increased risk of foodborne illness.

What to Do if Your Seafood Arrives Thawed:

Check the Temperature: Upon receiving your seafood delivery, immediately check the temperature using a food thermometer to ensure accuracy.

  • Safe Temperature: If the seafood is at or below 40°F (4°C), it is safe to refreeze or refrigerate.
  1. Fully Thawed Seafood:
  • Above 40°F: If the seafood arrives fully thawed and is above 40°F (4°C), do not consume it. Please file a claim immediately for assistance.

File a Claim: If you find that your seafood is fully thawed or exceeds the safe temperature of 40°F, file a claim immediately through our website for assistance. Follow the instructions provided in our Seafood Safety Guidelines.

If you have any questions please contact us.