Each individual Snow Crab (Claw Arm) Leg Meat piece ranges between 2–3 inches in length. Some pieces may contain naturally occurring cartilage, which is normal. Due to natural variability in seafood, refunds based on personal taste preferences are not offered.
Order Confirmation
You will receive a confirmation email with your order details. It is your responsibility to review all details for accuracy and contact us immediately for corrections.
Order Accuracy & Changes
All change requests must be submitted as soon as possible and are not guaranteed. Once an order has entered processing, been packed, or shipped, no changes, additions, or substitutions can be made.
Final Sale / No Cancellations
Due to the perishable nature of seafood and the time-sensitive handling required for fulfillment, all sales are final once an order is placed.
Orders cannot be canceled for any reason, including (but not limited to) changed mind, ordering by mistake, scheduling conflicts, or delivery preference changes.
While cancellations are not permitted, PrimeFish may be able to accommodate certain order changes (such as address updates, delivery date changes, or item additions/removals) if operationally feasible. All change requests are subject to fulfillment status, inventory availability, carrier timelines, and shipping cutoffs. PrimeFish reserves the right to approve or deny any request at its discretion.
To request a change, contact us immediately at
contact@getprimefish.com
and include your order number and requested change.
View Refund & Cancellation Policy