Each individual Snow Crab (Claw Arm) Leg Meat piece ranges between 2–3 inches in length. Some pieces of snow crab claw arm leg meat may contain naturally occurring cartilage, which is normal and part of the natural structure of the crab. Due to the natural variability in seafood taste and texture, refunds based on personal taste preferences are not covered.
Order Confirmation
You will receive a confirmation email with your order details. It is your responsibility to review all details for accuracy and contact us immediately for corrections.
Order Accuracy & Changes
All changes must be requested before shipping. Once packed or shipped, no changes, additions, or substitutions can be made.
Order Cancellation
Because seafood is a highly perishable product, all orders are considered final after 3 hours of being placed.
Free Cancellation Window: Customers may cancel their order within the first 3 hours at no cost.
After 3 Hours: Our team begins allocating inventory, reserving product, and scheduling shipments. At this stage, your seafood order is committed and cannot be resold or redirected. Therefore, orders cannot be canceled or refunded once this process begins, even if shipment does not occur until a later date.
Once an order has left our facility, it cannot be cancelled or refunded.